This "Share My Desktop" feature is currently not available with the Mac version of the Splashtop Business app.You can share with up to 2 computers at the same time. If your Splashtop software displays 'Unable to reach Splashtop servers' or 'Unable to reach Splashtop relay servers,' please check the following steps to troubleshoot: Make sure your device is connected to the Internet, and proxy settings are configured properly on your machines network settings and/or in the Splashtop software settings.Make sure this link is opened on another computer, and make sure they are not already viewing your screen through Splashtop, so they can view your screen If you share your desktop with someone else, make sure you are not already viewing their screen, to help avoid this issue. The computer that is being screen shared is also viewing the second users computer through Splashtop Business, so when "Share My Desktop" is used, it causes an infinite loop as each computer is viewing the other screen. After clicking the "copy link" icon, send the link to the other user instead of opening it on your computerĢ. Make sure to send this link to another computer, instead of opening it on the computer you want to screen share. The "Share My Desktop Link" is being opened on the same computer that is being shared. If you are getting an "infinite loop" when opening the "Share My Desktop" link, like the screenshot below, this is caused mainly by two instances:ġ. There is a little "Share My Desktop" toolbar that you can use to pause the sharing and to choose which monitor to show to the user (if you have multiple monitors). After a few seconds, your screen will automatically show up in a browser window on your end user's computer.Click on the Actions icon and click Share My Desktop.Copy and send the web link to the users to view your desktop.The most frequent installation filenames for the program are: clientoobe.exe and SRServer.exe etc. The latest version of the software can be downloaded for PCs running Windows XP/Vista/7/8/10/11, 32-bit. We recommend checking the downloaded files with any free antivirus. On Windows Business app (purple icon), click on File->Share My Desktop The most popular versions of the Splashtop are 2.6, 2.3 and 2.2.Splashtop Business Access - Performanceīe sure to update to the latest versions (3.1.6.0 or higher) of Splashtop Business app and Splashtop Streamer/Splashtop SOS.Splashtop Remote Support - Plus or Premium (not available in Basic).This feature is available in the following Splashtop products: This is currently only available if you're running the Windows version of Splashtop Business app (not Mac). Please note that this feature only allows the shared user to view your screen, It does not allow for remote audio or remote control. Use the "Share My Desktop" feature to show your computer screen to the end user, while remotely supporting your end user's computer. Splashtop Personal - Remote Desktop gives you high-performance remote access to your PC or Mac from your Windows tablet.
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